If you’re new to the world of websites and marketing your business online you may find the FAQ’s below helpful. Don’t forget if you have a question which isn’t answered below drop me an email using the contact form or ask me on twitter.
Q. How can I contact you?
You can contact me via the Contact form here. I endeavour to answer all emails within 24 hours. It may take a bit longer if you get in touch over the weekend.
Also bear in mind that I’m based in the UK.
If you have ordered a site from us you will be given a dedicated email address for all your queries.
Q. Do you run the website for me?
At this time no. Once the site has been completed you will be responsible for operating it. I will of course be available to offer help if you need it. (For larger issues this will incur a fee)
Q. Do you provide after sales care?
Yes. When you first get started we understand it can be difficult. I will be available to offer help for you. Please bear in mind, due to time constraints, if the problem is a large one a consulting fee will be charged.
Q. Who owns the website?
Once the site is completed the ownership of the website is yours.
Q. When will my package be ready?
After you have placed your order I will confirm the starting date and the estimated date of the first draft, with you. I will of course keep you regularly updated via email as to the progress of your order. If you need your graphics by a certain date or urgently YOU MUST contact me BEFORE you order to check my availability.
Q. Your prices are in dollars. Can I pay in a different currency?
Yes. When you click the “Check Out” button you’ll be taken directly to PayPal where you will automatically be charged in your local currency.
Did you find the answer to your question?
If not drop us an email using the contact form here.